Shipping policy
Thank you for shopping at [Suvidha Mart]! We are committed to bringing you a seamless and reliable shopping experience. Because we work directly with global fulfillment partners to offer you the best variety and prices, our shipping processes are designed with convenience in mind.
Please review the details of our shipping policy below:
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1. Order Processing Time
All orders are processed within [ 1–3 business days]after payment verification, excluding weekends and public holidays. You will receive a notification email as soon as your order has been packed and handed over to our shipping carriers.
2. Shipping Methods & Costs
We offer standard insured shipping across India to ensure your package arrives safely at your doorstep.
Standard Shipping Cost:- Shipping cost Free for all orders.
Shipping Carriers:- We partner with dependable global and local logistics networks including Delhivery, BlueDart, Shadowfax , and Xpressbees to manage our deliveries efficiently.
3. Estimated Delivery Timeframes
Because products are shipped directly from our global suppliers to minimize overhead costs, delivery timeframes may be slightly longer than local marketplaces.
Standard Delivery Time:-[ 4 - 8 business days].
**Please Note:- If your order contains multiple items, they may be sourced from different fulfillment centers. This means your items might arrive in separate packages at slightly different times.
4. Tracking Information
We want you to know exactly where your package is at every step. Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to trace your delivery. Please allow 24 to 48 hours for the tracking status to update on the carrier's portal.
5. Delivery Issues and Delays
(a) Unexpected Delays:-Occasionally, shipping times may be affected by factors outside our control, such as customs clearance delays, extreme weather conditions, or local courier disruptions. We appreciate your patience during these rare events.
(b) Incorrect Address:- We are not responsible for lost packages due to incorrect or incomplete shipping addresses provided at checkout. Please double-check your details before finalizing your order.
(c) Lost or Damaged Items:- If your tracking status shows "Delivered" but you haven't received your package, or if your items arrive damaged, please reach out to us within 5 days so we can investigate.
6. Domestic Shipping
Currently, we primarily focus on fulfilling orders within India we do not ship internationally at this time.
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